Contact Our Casino Hotel
Experience a refined casino destination in the heart of Vancouver. Our team is available 24/7 to assist with your casino floor enquiries and premium hotel stay.
Get in Touch
A Refined Casino Dialogue
Whether you are planning a visit to our casino floor or require assistance with your hotel accommodation, our dedicated guest services team is here to ensure an exceptional experience at Calveronroyalretreat.
Visit the Casino
Calveronroyalretreat is centrally located in Vancouver, offering seamless access to the city's most vibrant entertainment district. Our casino floor and hotel reception are open 24/7 for your convenience.
Public Transport
Conveniently accessible via the SkyTrain Waterfront Station, just a short architectural walk from our main entrance.
Parking Guidance
Premium valet and secure self-parking are available 24 hours a day for all casino and hotel guests.
Accessibility
Our entire property, including the casino floor and all guest services, is designed for full accessibility and comfort.
Common Enquiries
What are the casino floor opening hours?
The Calveronroyalretreat casino floor is open 24 hours a day, 7 days a week, providing a continuous luxury gaming experience for our guests. Table games and slots are always available.
What is the age requirement for the gaming?
Strictly following Canadian regulations, all guests entering the gaming floor must be 19 years of age or older. Valid government-issued photo identification is required for entry.
How can I enquire about group bookings?
For group gaming experiences, corporate events, or multiple room bookings, please use our enquiry form above or contact our events team directly at info@calveronroyalretreat.com.
Is there a Lost & Found department?
Yes, our security team manages all lost property. If you have misplaced an item on the gaming floor or within the hotel, please visit the main casino reception or call us immediately.
Need Further Assistance?
Our guest services team is available around the clock to ensure your time at the gaming is seamless.